Privacy Policy

Your trust is the backbone of our relationship. At Liberty Commons, we’re committed to protecting your privacy and treating your personal information with respect. Whether you’re browsing our online store, placing an order, or interacting with our support team, your privacy matters to us. This policy outlines how we handle your data, the choices you have, and the steps we take to safeguard your information across every touchpoint.

We aim to create an environment where you feel safe, secure, and informed. This document gives you a clear look into what data we collect, why we collect it, and how we use it. If you have questions, reach out anytime at info@blazeoncannabis.com.

Information We Collect

We gather various types of information to fulfill orders, improve your experience, and stay compliant with legal requirements. The categories of information we may collect include:

1. Personal Identification Information

When you interact with Liberty Commons, you may voluntarily provide:

• Full name
• Email address
• Phone number
• Date of birth (to verify age)
• Shipping and billing address
• Government-issued ID for age verification or legal compliance

2. Payment and Transactional Data

To process orders securely, we work with payment providers. We may receive limited financial information such as:

• Payment method (e.g., card type)
• Transaction history with Liberty Commons
• Billing-related communication

Note: We do not store full credit/debit card numbers or CVV codes on our servers.

3. Browsing & Device Information

We use digital tools to enhance functionality, which may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited on our website
• Time spent on site
• Clickstream data
• Referring URLs

4. Customer Support Interactions

If you contact us by email, phone, or live chat, we may retain:

• Conversation transcripts
• Support inquiries and resolutions
• Feedback and reviews

5. Cookies and Tracking Technologies

We use cookies, pixels, and related tools to personalize your experience, measure effectiveness, and analyze usage. These may collect:

• Session identifiers
• Login history
• Cart abandonment data
• Website activity metrics

You can manage your cookie preferences via your browser settings.

How We Use Your Information?

Every piece of information we gather serves a legitimate business purpose rooted in improving your experience and maintaining regulatory compliance. Here’s how we use your data:

1. To Process Orders and Deliver Products

We use your information to:

• Validate your age and identity
• Ship products to the correct address
• Provide order confirmations and receipts.
• Handle payment processing
• Issue refunds or exchanges

2. To Enhance Your Shopping Experience

We personalize your interaction by:

• Remembering your preferences
• Recommending relevant products
• Offering loyalty rewards
• Enabling faster checkout

3. To Communicate With You

Liberty Commons may reach out to you for:

• Order updates and tracking
• Account changes or security notifications
• Promotions or newsletters (only if you opt in)
• Responding to inquiries or feedback

You can opt out of promotional emails at any time via the unsubscribe link.

4. To Improve Our Website and Services

Analytics help us:

• Understand browsing behavior
• Identify popular products and features.
• Detect bugs and technical issues.s
• Optimize performance across devices.

5. To Ensure Legal and Regulatory Compliance

Given the nature of cannabis retail, compliance is key. Your data helps us:

• Verify age and residency eligibility
• Maintain transaction records for regulatory purposes.
• Cooperate with audits or legal investigations.s
• Uphold licensing obligations

Legal Bases for Processing

We rely on the following legal bases for processing your data:

• Contractual necessity – To fulfill orders and provide requested services
• Legitimate interests – For customer service, fraud prevention, and marketing improvements
• Legal obligations – To meet state and federal cannabis regulations
• Consent – For marketing emails, cookies, and some tracking technologies

Information Sharing and Disclosure

Your data is never sold. Period. However, we may share it with trusted third parties under strict conditions:

1. Service Providers

We work with vendors who assist with:

• Payment processing
• Shipping logistics
• Email delivery
• Website hosting
• Data analytics

Each partner must comply with strict privacy and security guidelines.

2. Legal Authorities

We may disclose your data if required by:

• Law enforcement
• Court orders
• Government agencies (for compliance purposes)

This occurs only when legally necessary.

3. Business Transitions

If Liberty Commons undergoes a merger, acquisition, or asset sale, your data may transfer as part of that transaction. You’ll be notified if such changes affect how your data is handled.

Your Rights and Choices

We respect your right to control your personal information. Depending on your location, you may be entitled to:

1. Access

Request a copy of the personal data we hold about you.

2. Correction

Update inaccurate or incomplete data.

3. Deletion

Ask us to delete your data, unless required for legal compliance or legitimate business interests.

4. Objection

Object to the processing of your data for specific purposes such as direct marketing.

5. Data Portability

Receive your data in a structured, commonly used format to transfer elsewhere.

6. Withdraw Consent

Revoke your consent where it was previously given, such as for marketing communications.

To exercise any of these rights, email us at info@blazeoncannabis.com with your request.

Data Retention

We retain your information only as long as necessary. Retention timelines depend on:

• The type of data
• Whether an order was completed
• Ongoing customer support
• Legal or regulatory requirements

Once the need expires, data is deleted or anonymized securely.

Security Measures

We take your data seriously. Safeguards include:

• SSL encryption for data transmission
• Firewalls and anti-malware software
• Role-based access controls
• Regular security audits
• Encrypted backups
• 2FA on internal systems

No system is entirely immune to risk, but we work tirelessly to prevent unauthorized access or breaches.

Cannabis-Specific Privacy Concerns

Given the nature of the cannabis industry, privacy expectations often extend beyond typical e-commerce norms. Here’s how we handle industry-specific challenges:

1. Age Verification

We’re required by law to restrict access to adults. You must be at least 21 years old to shop or browse our site. We use ID verification tools to ensure compliance without storing sensitive ID images longer than necessary.

2. Purchase History & Legal Limits

To maintain compliance with daily purchasing limits, we may monitor cumulative transaction data. This is never shared beyond regulatory obligations.

3. Geolocation Restrictions

We comply with jurisdiction-specific laws. Certain product listings or services may be restricted based on your location.

4. Third-Party Legal Compliance

Our service providers may also be subject to industry-specific privacy rules, including mandatory data logging for law enforcement audits. We ensure they follow rigorous standards before engaging with them.

Children’s Privacy

Liberty Commons does not knowingly collect or process personal data from anyone under the age of 21. If we become aware that information has been submitted by a minor, it will be deleted promptly.

If you believe a minor has provided data to us, please email info@blazeoncannabis.com so we can take immediate action.

Cookies and Online Tracking

We use cookies and similar technologies to deliver a smooth shopping experience. Cookies help us remember you, personalize content, and analyze performance.

You may:

• Accept all cookies for full functionality
• Block cookies through your browser settings.
• Clear existing cookies at any time

Blocking cookies may impact certain features, including login and checkout.

We also use third-party tools like Google Analytics to measure site usage. These platforms may use anonymized data for aggregated reporting.

Do Not Track Signals

Our site currently does not respond to “Do Not Track” signals from browsers. However, you can manage privacy settings through cookie controls or browser privacy settings.

Email Communications and Opt-Out Options

We may send you:

• Transactional emails (e.g., receipts, tracking info)
• Account-related notifications
• Promotional emails if you opted in

You can unsubscribe from marketing emails via the link in any message or by contacting us directly at info@blazeoncannabis.com.

Transactional and compliance-related emails cannot be opted out of, as they are necessary for service delivery.

California Privacy Rights (CCPA/CPRA)

If you’re a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know what personal information we collect
• Right to delete your data.
• Right to opt out of the sale (we do not sell data)
• Right to correct inaccuracies.
• Right to non-discrimination for exercising your rights

To submit a verified California privacy request, email info@blazeoncannabis.com with “California Privacy Request” in the subject.

Nevada Residents

Nevada law allows residents to opt out of the sale of certain types of personal information. Liberty Commons does not sell personal data as defined by Nevada law, but you may still submit an opt-out request at info@blazeoncannabis.com.

Policy Changes

We reserve the right to revise this policy if legal requirements or business operations change. When updates occur, we’ll post a revised policy with a new effective date.

If the changes are material, we may notify you via email or prominent notices on our website.